Leading major bank in Europe. Syner selected IB platform for Client Onboarding, Designed Target State, Detailed User Journeys and Requirements. Relevance: Knowledge of IB Platform, Business Analysis, Data Models, Data Integration
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Challenges & Objectives:
▪The Australian Bank’s business banking segment was assessed by Australian banking regulatory body APRA ▪ Two of the improvement suggested were in the midmarket business lending area ▪ Reduce manual steps in the mid-market loan origination process ▪ Have an automated mechanism for visibility and tracking of mid-market loan applications ▪ Syner proposed EUB, a client lifecycle management solution, as a tool for client onboarding as a part of the Bank Business Transformation Program ▪ The bank decided to leverage EUB as the platform for the mid-market loan origination and engaged Syner for the Due Diligence and design
Approach:
▪ Syner led the Due Diligence and design of EUB for mid-market origination system over a 6 month period ▪ For Due Diligence, 30+ stakeholders were interviewed and 10+ interfacing systems were analysed. Deliverables were a EUB Due Diligence Output Document and detailed list of features to be developed in EUB ▪ As part of the high level Design for Mid Market Loan Origination following were design deliverables – ▪ User journeys, epics and features ▪ Integrated data model for loan origination with the bank’s MDM solution ▪ High level solution architecture (including AWS cloud architecture for EUB hosting) ▪ Integration register for the APIs required for end to end loan origination solution ▪ Project execution is currently under build and implementation phase
Benefits & Outcome:
▪ The EUB solution designed for mid-market origination would provide following benefits – ▪ assist in the APRA regulatory compliance ▪ reduce around 200+ manual steps in the mid-market loan origination solution ▪ Provide a single-pane-of-glass for the originating and tracking the mid-market applications process
Tools & Technologies:
▪ Rest API ▪ .Net ▪ React Framework for web applications ▪ AWS ▪ Kafta